Product
OwnInn: Hotel
Unified hotel operations, guest services and AI-powered communication in one platform.
In developmentAll products
The problem
Hotels often rely on separate systems for reservations, housekeeping, guest requests, ordering and communication. This creates fragmented workflows, slower responses and unnecessary manual work.
Core features
Property management system for reservations, rooms and guests
Housekeeping and maintenance task management
QR-based guest ordering and service requests
AI concierge with hotel-specific knowledge
Unified guest inbox across WhatsApp, Telegram, Facebook, email and booking channels
Channex-powered channel and messaging integrations
AI-assisted replies with seamless escalation to hotel staff
Centralised guest profiles, conversations and service history